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Warranty & Policies

Thermatec products are guaranteed against any material or manufacturing defects; and to reach your plant intact; and to give complete satisfaction under normal operating conditions.

Magnuson-Moss Federal Trades Commission Improvement Act
It is against Federal Law for an original manufacturer to void a valid warranty solely because of the use of non-original replacement parts (unless that OEM furnishes said replacement parts without charge under terms of that warranty). The end user of the products may have legal recourse against the OEM for violation of the Magnuson-Moss Federal Trades Commission Improvement Act, Public Law 93-637 (1975) specifically SEC 102(C).

Learn more at the FTC.gov website:
A Businessperson’s Guide to Federal Warranty Law

For more information or to file a complaint contact:
Phone: (202) 326-3128 Fax: (202) 326-2050

Marketing Practices
Federal Trade Commission
7th & Pennsylvania Ave Room 238
Washington D.C. 20580